Frequently Asked Questions

Send a brief describing your project (industry, scope, budget) via the contact form or email. We review, propose a curated bundle sized to fit, and reply with a fixed-price payment link within 24 hours. No obligation until you accept.

Standard reply within 24 hours (usually the same business day). Urgent quotes flagged in the brief get replied to within 4 hours during Australian business hours.

No. Quotes are handled entirely by email. Your download link is emailed after payment. We do not create accounts, log-ins, or dashboards.

All prices in USD, at $5 per template. Micro ($5) is 1 template, entry-tier for a tiny landing or portfolio page. Boost ($10) is 2 templates with priority email delivery within 30 seconds. Duo ($15) is 3 templates with priority delivery plus one revision assist email. Starter ($20) is 4 templates spread across relevant categories for a small project. Basic ($30) is 6 templates with broader coverage. Growth ($35) is 7 templates - agencies pick this for multi-category variety. Studio ($40) is 8 templates with priority delivery. Pro ($50) is 10 templates with priority email support and the widest category spread of the fixed tiers. Custom amounts from $5 to $500 are accepted directly on the pricing page at the same $5-per-template rate.

Yes for the eight fixed tiers - Micro ($5), Boost ($10), Duo ($15), Starter ($20), Basic ($30), Growth ($35), Studio ($40), and Pro ($50), all USD - all bought directly from the pricing page. Custom Bundles start with a brief so we can quote the right template mix for your scope.

Every bundle is curated to your brief - contents differ per client. Common categories: landing pages, portfolios, corporate sites, coming-soon pages, admin dashboards, app landing pages, and industry verticals (restaurant, health, real estate, education, medical, photography).

Immediately after payment. Your bundle .zip download link is emailed to the address you enter at checkout within 60 seconds. The link stays valid for 7 days and can be used up to 3 times. If it expires or gets exhausted within 30 days of purchase, reply to your delivery email and we will issue a fresh link free of charge.

All delivery emails are sent from noreply@templateselection.com. If it does not arrive within a few minutes, check your spam folder and add us to your safe senders list.

Reply to your delivery email with your order reference and we will issue a fresh link. Free of charge within 30 days of the original purchase.

All major credit and debit cards (Visa, Mastercard, American Express). Prices are displayed on the site in United States Dollars (USD). At checkout, Creem (our merchant of record) may present the amount in your local currency based on your billing address, along with any applicable indirect tax. Your bank may also apply its own conversion or foreign-exchange fee. See our Terms of Service for the full currency policy.

Yes. Payment is processed by Creem, a PCI-compliant third-party card processor acting as our merchant of record. Creem collects the payment, issues the invoice, and handles all indirect taxes. We never see or store card numbers - your card details are handled entirely on Creem's infrastructure.

Creem (Armitage Labs OU, Estonia) is the merchant of record for the transaction. Creem collects the payment from you, issues the invoice or receipt in its own name, and calculates and remits any applicable sales taxes or VAT based on your billing address. Your relationship for the payment is with Creem; your relationship for the product and its support is with Template Selection. Creem's Buyer Terms apply to the payment - see creem.io/buyer-terms.

Charges appear under Creem's merchant descriptor (typically "CREEM" or a Creem-issued variant). Wording varies slightly by bank. If you need clarification on a specific charge, email support@templateselection.com and we will confirm the transaction.

Yes. Every template in every bundle is delivered under a commercial-use licence. You may modify and use templates in paid client projects.

No. Redistribution or resale of individual templates as-is is not permitted. Selling a finished website you built from a template to your own client is fine.

Yes. Every bundle includes complete HTML5, CSS, and JavaScript source files. No obfuscation, no build steps required.

14-day refund guarantee. Reply to your delivery email within 14 days of purchase. Once we approve the refund, Creem (our merchant of record) issues it to your original payment method within 5 business days. Please contact us first before initiating a chargeback with your card issuer - we can almost always resolve the issue directly. See our Refund Policy for full details.

Email support@templateselection.com. We reply within 1 business day, usually faster.